Frequently Asked Questions
Our FAQ answers commonly asked questions by Experts. We've curated dozens of helpful guides to make your life easier as a 6ya Expert!
Getting Started as a 6ya Expert!
Becoming an Expert
★ Can I use a VOIP service or landline as my phone number on file? ★ What are the requirements to become an Activated 6ya Expert? ★ How do I become an Expert? I don’t have a smartphone. Can I still apply to be a 6ya expert? Why has my photo been rejected? My Category of Expertise is not listed See all 12 articles >>>
Account & Phone
★ I am not receiving notifications for incoming calls (Android 6+) ★ First Steps to Resolve Potential Android Nougat Notification Issues ★ Best Practices for Improving Call Service ★ How do I take a customer's call? How Do Call Backs Work? Why is the call duration in the 6ya's call history different from my cell phone log? See all 8 articles >>>